At Mohaamrut, your health and satisfaction are our highest priorities. Since we deal in natural, health-based consumable products, we maintain a strict no-return policy after order delivery.

Please read our Return & Replacement Policy carefully to understand your rights and responsibilities.

No Return Policy

Due to the perishable and consumable nature of our products, we do not accept returns once an order has been delivered.
This ensures the highest standards of hygiene, product integrity, and customer safety.

All sales are final.
We kindly request you to place your orders mindfully.

Replacement Policy for Damaged Products

We understand that despite our best efforts, damage can occur during transit. To protect your interests:

You are eligible for a free replacement if:

• Your product is received in a damaged or tampered condition.
• The wrong product was sent.

Conditions for Replacement:

• You must notify us within 48 hours of delivery.
• You must provide clear photographs or video evidence of the damaged or incorrect item, along with the external packaging.
• The product must be unused and unopened.

How to Request a Replacement:

1. Contact us via email at freshalagroforestry@gmail.com or phone at +91 8767633033 within 48 hours of delivery.
2. Provide your Order ID, contact information, and photos/videos of the issue.
3. Our team will verify and initiate the replacement process at no additional cost.

Non-Eligibility for Replacement

Replacement requests will not be accepted if:

• The complaint is raised after 48 hours from delivery.
• The product has been used, opened, or tampered with after delivery.
• The damage is due to mishandling after delivery by the customer.

Contact Us

If you have any questions or need assistance regarding your order, feel free to reach out:

📧 freshalagroforestry@gmail.com
📞 +91 8767633033

We appreciate your trust in Mohaamrut and thank you for supporting natural, traditional health practices