At Mohaamrut, we aim to ensure your order reaches you in a timely and secure manner. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website: https://mohaamrut.com.

We are committed to delivering pure, traditional, and naturally crafted Mahua-based products right to your doorstep—efficiently and responsibly.

Order Processing Time

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).
• Once your order is confirmed, you will receive an email or SMS confirmation with order details.
• In case of unexpected delays (due to inventory, location, or unforeseen issues), we will notify you promptly.

Shipping Methods & Delivery Time

We partner with trusted logistics providers to ensure safe and timely delivery across India.

• Standard Shipping: 4–7 business days
• Express Shipping (if available): 2–4 business days
• Delivery time may vary based on your delivery location, service availability, and local conditions (such as weather or lockdowns).
• Currently, we ship only within India.

Shipping Charges

• Shipping charges, if applicable, are calculated and displayed at checkout based on order weight and location.
• Free shipping may be available on select products or orders above a certain value (as mentioned on product pages or promotional banners).

Tracking Your Order

• Once shipped, you will receive a tracking ID via email/SMS to monitor the status of your delivery.
• You can also track your shipment directly through our logistics partner’s website or by contacting our support team.

Packaging

All our products are carefully packed to ensure they arrive in perfect condition. We use eco-friendly and sustainable packaging wherever possible to align with our brand ethos.

Delivery Issues or Delays

If your order is delayed beyond the estimated timeline or marked as delivered but not received:

• Contact us within 48 hours of the reported delivery.
• Our team will coordinate with the shipping partner and assist with resolution or replacement as needed.
• In cases where delivery fails due to incorrect address or recipient unavailability, re-shipping may incur additional charges.

Order Cancellations After Shipping

Once your order is shipped, it cannot be canceled. If you wish to cancel, please contact us before dispatch.

Contact Us

For shipping-related questions, assistance, or order tracking support, please reach out to:

📧 freshalagroforestry@gmail.com
📞 +91 8767633033

We thank you for your trust in Mohaamrut and your support for sustainable, rural livelihoods.